Privacy Policy

Last updated: January 19, 2025

1. Introduction

Welcome to Arc Fitness ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Register for an account (name, email address, password)
  • Create a user profile (age, gender, height, weight, fitness goals)
  • Log workouts, nutrition, fasting, and medication data
  • Connect with coaches or other users
  • Contact us for support or feedback

2.2 Health and Fitness Data

With your explicit consent, we collect health and fitness data including:

  • Workout and exercise information
  • Nutrition and food intake data
  • Fasting schedules and durations
  • Medication and supplement tracking
  • Body measurements and weight
  • Sleep data
  • Heart rate and other biometric data
  • Blood work and health test results (if provided)

2.3 Data from Third-Party Services

If you choose to connect third-party fitness devices or services, we may collect data from:

  • Garmin Connect
  • Apple HealthKit
  • Google Fit / Health Connect
  • Fitbit
  • WHOOP
  • Oura Ring
  • Samsung Health

We only access data that you explicitly authorize, and you can disconnect these services at any time.

2.4 Automatically Collected Information

When you use our Service, we automatically collect certain information including:

  • Device information (type, operating system, unique identifiers)
  • Log data (access times, pages viewed, app features used)
  • Location data (only with your permission, for features like outdoor workout tracking)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Track and display your fitness progress and health metrics
  • Personalize your experience and provide tailored recommendations
  • Facilitate communication between users and coaches
  • Send you notifications, updates, and promotional communications (with your consent)
  • Analyze usage patterns to improve our Service
  • Protect against fraudulent or unauthorized activity
  • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Your Consent

We may share your health data with coaches or other users only when you explicitly choose to do so through the app's sharing features.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support. These providers are contractually obligated to protect your information.

4.3 Legal Requirements

We may disclose your information if required by law, legal process, or government request.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. You can request deletion of your data at any time by contacting us or using the account deletion feature in the app.

7. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Export your data in a portable format
  • Disconnect third-party integrations at any time
  • Opt out of promotional communications
  • Withdraw consent for data processing
  • Request restriction of processing

To exercise these rights, please contact us at privacy@startyourarc.com or use the settings in the app.

8. Third-Party Integrations

Our Service integrates with third-party fitness platforms and devices. When you connect these services, you are also subject to their privacy policies:

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

12. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Arc Fitness

Email: privacy@startyourarc.com

Website: https://startyourarc.com/contact